Refund Policy for ThinkInspire IT Trainings

At ThinkInspire IT, we are committed to providing high-quality training programs that meet the needs and expectations of our customers. We understand that circumstances may arise where you need to request a refund. This Refund Policy outlines our guidelines regarding refunds for training programs purchased through our platform.

Eligibility for Refunds:

  1. Cancellation by Participant: If you wish to cancel your registration for a training program, you must notify us in writing at least 4 days before the scheduled start date of the training. A cancellation fee may apply, and the amount refunded will depend on the timing of your cancellation.
  2. Cancellation by ThinkInspire IT: In the unlikely event that we need to cancel or reschedule a training program, you will be entitled to a full refund of the registration fee. We will notify you as soon as possible in such circumstances.
  3. Non-Attendance: If you fail to attend a training program without prior notification, you will not be eligible for a refund.

Refund Process:

  1. Notification: To request a refund, please contact us at info@thinkinspireit.in and provide your name, contact information, and details of the training program for which you are requesting a refund.
  2. Review and Approval: We will review your request and determine whether you are eligible for a refund based on the criteria outlined in this policy.
  3. Refund Issuance: If your refund request is approved, we will process the refund within [X business days] of approval. Refunds will be issued using the original method of payment.

Exceptions:

  1. Digital Products: Refunds are not available for digital products, including online courses, e-books, or downloadable content, once access has been granted.
  2. Customized Training Programs: Refund eligibility for customized training programs will be determined on a case-by-case basis, depending on the nature of the program and any applicable contractual agreements.

Contact Us:

If you have any questions or concerns about our refund policy or would like to inquire about a specific refund request, please contact us at info@thinkinspireit.in. We are here to assist you and ensure a satisfactory resolution to any issues you may encounter.

This Refund Policy was last updated on [20.05.2024].